Glossary

At PDC Rx, we believe that clear communication is key to exceptional hospice care. Whether you're a hospice administrator, clinician, pharmacist, or industry partner, this glossary is designed to help you understand the essential terms, services, and values that define our approach to hospice pharmacy benefit management.

From clinical expertise and ePrescribing to our commitment to a local pharmacy network and fair pricing, each term reflects how we partner with hospices and pharmacies to improve care, reduce costs, and streamline operations. Explore the glossary below to learn how PDC Rx sets a new standard in Hospice PBM solutions - one built on trust, technology, and true partnership.

Hospice Pharmacy Benefit Management (PBM)

Hospice PBM (Pharmacy Benefit Manager): a pharmacy benefit manager specializing in hospice care. PDC Rx delivers customized solutions for managing hospice medications, reducing costs, and improving patient outcomes.

Hospice PBM Services: comprehensive pharmacy benefit services designed specifically for hospice providers, including ePrescribing, formulary management, billing integration, and clinical support.

Hospice PBM Solution: a comprehensive suite of services offered by PDC Rx to hospices, including clinical consulting, ePrescribing, EMR integration, and dynamic formulary design — all tailored to improve patient care and reduce administrative burdens.

Hospice Medication Management: tools and services that support accurate, efficient, and cost-effective prescribing and fulfillment of medications for hospice patients.

Hospice Drug Pricing: transparent and competitive medication pricing designed to support hospice budget goals while ensuring quality patient care.

Hospice Pharmacy Network: a national network of local pharmacies partnered with PDC Rx to ensure timely medication access for hospice patients anywhere in the U.S.

Hospice Clinical Support: expert guidance from pharmacists and clinicians with real experience in end-of-life care, available to hospice teams for case review, education, and support.

Local Pharmacy Network & Support Services

Local Hospice Pharmacy: community-based pharmacies that work directly with hospices and PDC Rx to deliver high-touch, timely care for terminally ill patients.

Pharmacy Benefit Manager for Hospice: a PBM like PDC Rx that is uniquely focused on supporting both hospices and their pharmacy partners through fair pricing, tech integrations, and 24/7 service.

Fair Pharmacy Reimbursement: a pricing strategy that ensures local pharmacies are paid fairly for hospice prescriptions, helping preserve and grow the national hospice pharmacy network.

Mail-Order Hospice Pharmacy: Nationwide mail-order services provided by PDC Rx to supplement or replace local pharmacy delivery when needed.

Pharmacy Relationship Management: strategic focus on building and maintaining strong partnerships with pharmacies to support consistent and high-quality hospice care.

National Pharmacy Network for Hospice: PDC Rx’s expanding network of pharmacies is positioned to serve hospice organizations across the United States.

Technology & Clinical Integration

Hospice ePrescribing Services: electronic prescribing tools offered by PDC Rx to help hospices improve accuracy, speed, and compliance in medication orders.

Hospice EMR Integration: PDC Rx integrates with over 27 hospice Electronic Medical Record (EMR) platforms, ensuring a seamless flow of patient and prescription data.

Real-Time Hospice Reporting: instant access to custom reports through the PDC Rx portal, helping hospices track drug usage, costs, and compliance data.

Hospice Formulary Management: customizable and dynamic drug formularies built in collaboration with hospice teams to reflect clinical preferences and patient needs.

Integrated Hospice Billing: simplified pharmacy invoicing that combines all hospice-covered medications into a single, monthly bill.

Clinical Consulting for Hospice Providers: access to experienced clinicians for formulary design, medication reviews, and ongoing education in palliative pharmacology.

24/7 Hospice Support

24/7 Hospice Pharmacy Support: around-the-clock, live support for hospice staff—every call is answered immediately by a trained professional, not a call center.

On-Demand Clinical Support: immediate access to hospice pharmacists and clinical experts to help with urgent patient needs and medication questions.

Core Values & Differentiators

Hospice PBM Partnership Model: PDC Rx fosters a three-way partnership between hospice, PBM, and pharmacy to achieve sustainable growth and better patient care.

Hospice Pharmacy Coordination: integrated communication and workflows between hospice teams, pharmacies, and PBM support teams for optimal medication management.

Best Pricing for Hospice Medications: PDC Rx delivers the best available drug pricing in the hospice PBM industry, validated through competitive analysis.

Compliance-Ready Hospice Solutions: fully HIPAA-compliant and aligned with state regulations like NY DFS 23 NYCRR 500, making audits and certifications easier.